Privacy Policy

This Privacy Policy describes how personal information is collected, used, and shared when you visit or make a purchase from https://klugberg.com (the “Site”).

  1. Who We Are

This website is operated by:

Klugberg d.o.o.
Registered address: Stjepana Radića 2 Međugorje, 88260 Čitluk, Bosnia and Herzegovina
Company registration number: 4228013410009
Email: info@klugberg.com

  1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase or attempt to make a purchase through the Site, we collect personal information including your name, billing address, shipping address, email address, phone number (if provided), and payment information.

  1. How We Use Your Personal Information

We use the personal information we collect to:

  • Process and fulfill orders
  • Arrange shipping of products
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Improve and optimize our website
  1. Payment Processing

Payments on this Site are processed securely by third-party payment processors such as PayPal. We do not store your full payment card details.

  1. Sharing Your Personal Information

We share your personal information with third parties only when necessary to operate our business, including:

  • Payment processors (e.g. PayPal)
  • Print-on-demand fulfillment partners
  • Shipping and logistics providers
  1. Cookies

We use cookies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill orders and comply with legal obligations.

  1. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To exercise your rights, contact us using the details below.

  1. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices.

  1. Contact Us

For more information about our privacy practices, please contact us at:
Email: info@klugberg.com